Privacy Policy
Last Updated: February 5, 2026
Effective Date: February 5, 2026
This Privacy Policy describes how JMK Technologies Inc, dba PropRise ("PropRise," "we," "us," or "our") collects, uses, and protects information when you use our Primer product and related services (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Please also review our Terms of Service.
Contents
1. Data We Collect
Documents You Upload
When you use Primer, you upload documents (such as operating memorandums, rent rolls, financial statements, and other real estate documents) for processing. We process these documents solely to provide the Service to you.
Account Information
When you create an account, we collect:
- Your name
- Email address
- Company name
- Payment information (processed by our payment provider)
Usage Data
We automatically collect information about how you use the Service, including:
- Features and functions you use
- Documents processed (metadata only, such as count and file types)
- Session duration and frequency of use
- Error logs and performance data
- Device information and browser type
- IP address and approximate location
2. How We Use Your Data
We use your data for the following purposes:
- Providing the Service: Processing your documents and delivering results
- Account Management: Creating and managing your account, processing payments
- Communication: Sending service updates, security alerts, and support messages
- Improvement: Analyzing aggregated usage patterns to improve the Service
- Marketing: With your consent, sending promotional communications
- Legal Compliance: Meeting our legal obligations and protecting our rights
3. Subprocessors
We use the following third-party service providers (subprocessors) to help deliver the Service. These providers may process your data as necessary to provide their services to us:
| Provider | Purpose | Location |
|---|---|---|
| Railway (on GCP) | Cloud infrastructure and hosting | United States |
| Conductor | Workflow orchestration | United States |
| OpenAI | AI processing of documents | United States |
| Anthropic | AI processing of documents | United States |
All subprocessors are contractually obligated to protect your data and use it only as necessary to provide services to PropRise.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit: All data is encrypted using TLS/SSL when transmitted
- Encryption at rest: Stored data is encrypted using industry-standard encryption
- Access controls: Limited access to data on a need-to-know basis
- Secure infrastructure: Hosted on enterprise-grade cloud infrastructure
While we implement these safeguards, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your data as follows:
- Account information: Retained while your account is active
- Uploaded documents: Retained while your account is active or as needed to provide the Service
- Usage data: Retained for analytics purposes in aggregated form
Upon termination of your account or upon your request, we will delete your personal data and uploaded documents within a reasonable timeframe, except where we are required to retain data for legal or compliance purposes.
6. No AI Training
Your documents and data are never used to train artificial intelligence or machine learning models.
When we use AI services (OpenAI, Anthropic) to process your documents, this is done solely to provide the Service to you. We have agreements with these providers that prohibit the use of your data for training their models.
7. No Selling of Personal Data
We do not sell your personal information or customer data to third parties.
Your data is shared only with our subprocessors as necessary to provide the Service, or as required by law.
8. Aggregated Data
We may collect and use aggregated, anonymized data derived from your use of the Service for:
- Analytics and performance monitoring
- Service improvement and development
- Research and reporting
- Marketing (e.g., "X documents processed")
Aggregated data does not identify you or your organization and cannot be used to reconstruct your individual data.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data and uploaded documents
- Objection: Object to certain processing of your personal data
To exercise these rights, please contact us at jmd@proprise.io. We will respond to your request within a reasonable timeframe.
Note: We do not currently offer a data export feature. You may request deletion of your data, but we cannot provide a packaged export of all your data.
11. Children's Privacy
The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
12. International Users
The Service is currently available only in the United States. All data is processed and stored in the United States. By using the Service, you consent to the transfer and processing of your data in the United States.
If you are accessing the Service from outside the United States, please be aware that your data may be subject to U.S. laws, which may differ from the laws of your country.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.
Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
JMK Technologies Inc, dba PropRise
Email: jmd@proprise.io